Q: Does Bio Hiro use our own LLM?
A: No. Similar to Synapse, Bio Hiro uses OpenAI's GPT technology.
Q: From what sources does Hiro get its information from?
A: Answers are generated using information from the Help Centre or data.
Q: Can users input a sequence into the Hiro chat?
A: No.
Q: What happens if Hiro cannot find the answer to your query?
A: It will respond with "your answer is beyond the scope of Copilot's knowledge" or prompt the user to provide more information/context.
Q: Is there a usage limit?
A: No. All Bio users have unlimited usage of Hiro (Freemium, Premium, and Pro users).
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