Analytics Future Product Focus
My name is Zofia, and I am a Senior Product Manager at Patsnap, focusing on our Analytics product.
We would love to hear from our Community members about where you think we should concentrate our efforts.
Please comment on which of the following areas is most important to you and why:
- More AI features
- Improvements to collaboration
- Enhancements to search capability (e.g., increased search character limit)
- Additional training guides and onboarding materials
- Better visual analysis tools
- Improvements to file wrapper data/analysis
- Reducing clicks within the platform
- Other (please specify)
We greatly appreciate any feedback you can provide. Feel free to upvote comments from others as well.
Your input will help us refine our product development and shape our future roadmap!
-
Official comment
Hi Michelle Laverty thank you for your feedback!
For the training guides and onboarding materials, could you share a bit more about the specific topics you'd like to see covered? For example, is there a particular area or task you'd like help with? And for the visual analysis tools, what kinds of features or improvements are you hoping for? Looking forward to hearing your thoughts.
Comment actions -
I started with a new company six months ago. The person assigned to our account did a wonderful training session and offered to do more. I would appreciate an actual hard copy of the training, though, with a program manual and perhaps a "cheat sheet" of Boolean or search terms and characters. I think it would also be good for account managers to gently insist on a regular cadence of check-in appointments because I have not reached out to schedule any further training (you get really busy after the first month) and I feel I've forgotten everything I was taught.
-
Hi Michelle Laverty , thanks so much for your detailed feedback - it’s really appreciated! We have a few resources that might help:
- This page provides a step-by-step guide on searching in Patsnap: https://help-patsnap-com.sutd.idm.oclc.org/hc/en-us/articles/360006935797-Part-1-Searching-in-Patsnap
- Our 'Getting Started' page covers all the basics across the platform: https://help-patsnap-com.sutd.idm.oclc.org/hc/en-us/sections/8489545611677-Getting-Started
- For a cheat sheet of Boolean, search terms and syntax, check out our Search Helper, which you can also access directly from the field search page: https://analytics-patsnap-com.sutd.idm.oclc.org/search_helper
I’ve also asked your account manager to reach out to you about scheduling additional training sessions and gathering more specific feedback about improving our analysis features. They’ll be in touch soon!
Please sign in to leave a comment.
Comments
5 comments