How to change comment visibility

With our update on the 7th March 2024, we will release our new comment visibility feature. Comments will now have three levels of visibility:

1. Private: comments are visible to comment author only
2. Workspace: comments are visible to workspace collaborators with "read only" or "edit" permissions
3. Company: comments are visible to everyone in the company  

As a result, historical comments made by a workspace owner in a workspace they have shared, before March 7th 2024 update, will become private.

To change comment visibility, simply:

1. Go to workspace homepage

2. Go to Comment management page (located in left-hand navigation bar, under "review")

3. Use visibility filter to view only ‘Private' comments

4. Use type filter to view only ‘Comments’

5. Select all filtered items using check box in top left-hand corner. A pop-up action box will appear on bottom right of the page and select either:

a) change from private --> company visibility

b) change from private --> workspace visibility

Changing a private comment to a workspace comment, will result in only users with access to that specific workspace to be able to see that comment. However, you will have to change this individually for each workspace. 

Therefore, we recommend that users change private comments to company comments to save time.

However, it is important to note that this will result in any user in your organisation to be able to view this comment, whether inside or outside the workspace.